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Terms & Conditions

Welcome to Melita Food's Terms and Conditions

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These Terms and Conditions (“Terms”) form the basis of our business relationship with you, our valued customer. They ensure an open and collaborative partnership, outlining the rights and responsibilities of both Melita Food and its customers.

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Melita Gıda has been one of the leading exporters of Turkish food products for nearly a century. We understand the importance of well-defined terms in protecting all parties involved in international trade. These Terms have been carefully prepared to meet the special requirements for the worldwide export of high quality Turkish goods.

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We strongly recommend that you thoroughly review and understand these Terms before engaging in any business activity with Melita Food. By doing this we can work together to ensure a successful and mutually beneficial partnership.

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Terms and conditions?

Melita Gıda Sanayi ve Dış Ticaret A.Ş. Terms and Conditions

1. Introduction

These Terms and Conditions ("Terms") govern the use of this website (the "Website") and the purchase of products and services offered by Melita Gıda Sanayi ve Dış Ticaret Anonim Şirketi ("Melita Food", "we", "us", or "our"). By accessing or using the Website, you ("you" or the "Customer") agree to be bound by these Terms.

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2. Products and Services

Melita Food offers a wide range of food products for export, including dried fruits and vegetables, nuts, legumes, canned goods, and more. We also provide value-added services such as private label packaging.

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3. Orders and Payment

  • Orders can be placed through our website or by contacting us directly.

  • All prices are listed in Euros (€) and are subject to change without prior notice.

  • We offer flexible payment options that will be discussed during the ordering process.

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4. Delivery

  • Melita Food prioritizes fast and efficient delivery. We ship products by land, sea, and air to ensure timely arrivals in Europe.

  • Delivery times may vary depending on the destination and chosen shipping method.

  • Shipping costs will be added to your order total during checkout.

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5. Inspection and Acceptance

  • Customers are responsible for inspecting the products upon arrival.

  • Any damages or discrepancies should be reported to Melita Food within 48 hours of receiving the shipment.

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6. Warranties and Disclaimer

  • Melita Food warrants that all products comply with applicable food safety regulations.

  • We disclaim all other warranties, express or implied, including warranties of merchantability and fitness for a particular purpose.

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7. Limitation of Liability

Melita Food shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of this Website or the products offered.

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8. Intellectual Property

All content on the Website, including trademarks, copyrights, and logos, is the property of Melita Food or its licensors. You may not use any of this content without our prior written permission.

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9. Termination

Melita Food reserves the right to terminate your access to the Website or your account for any reason, at any time, without notice.

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10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Türkiye. Any dispute arising out of or relating to these Terms shall be settled by the courts of Istanbul, Türkiye.

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11. Entire Agreement

These Terms constitute the entire agreement between you and Melita Food with respect to the use of the Website and the purchase of products and services offered.

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12. Amendment

Melita Food reserves the right to amend these Terms at any time. We will post the amended Terms on the Website. Your continued use of the Website following the posting of amended Terms will be considered your acceptance of those amendments.

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13. Contact Us

If you have any questions about these Terms, please contact us at info@melitafood.com

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